Site Security

We take every precaution to protect your information. When you submit sensitive information via our website, your information is protected both online and off-line.

When you are asked to enter sensitive information (such as a credit card number or other personal information), that information is encrypted with and protected by the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Firefox, Safari and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just "surfing".

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect your information off-line. All of your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing department or a customer service representative) are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices.

The web servers that store personally identifiable information are kept in a secure, restricted-access environment protected by redundant, state-of-the-art, key-card and optical hand scan technology. Critically sensitive information such as credit card numbers are stored in encrypted format for additional security.

If you have any questions about the security on our website, you can send an email to info@sweetcitycandy.com